Frequently Asked Question

Change Extension - Shoretel/Mitel
Last Updated 9 months ago

To change you extension to the phone you have in front of you:
1. hit voicemail button
2. enter your extension that you are transferring
3. enter the voicemail password for that extension followed by #
4. once you hear the attendant, hit the number 7 3 1
5. confirm that your extension is now on the phone

To revert the extension back to your main phone while at this phone:
1. hit voicemail button
2. enter the voicemail password for that extension followed by #
3. once you hear the attendant, hit the number 7 3 2
4. confirm that phone now shows 'available'


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