Frequently Asked Question

To install TeamViewer version 11 Host please click this link, and allow the download (if prompted)

https://get.teamviewer.com/6gnm86c



Now begin the installation by clicking the download. On MacOS you may have to click the downloads folder, and double click the DMG file.

First step: Click Next.



Second step: Click Company / Commercial, then click Next.



Third Step: click the checkbox and click Next.



Fourth Step: Click Next.



Fifth Step: Leave Computer name as whatever it is, and enter Garnet$123 for the password on both password lines, then click Next.



Sixth Step: Click Next again.



Seventh Step: Click Allow and Finish.



Then let us know you've completed the install.

For MacOS users, there are additional security steps that must be taken, otherwise we cannot help remotely.

1. We must attempt to connect first. (otherwise the rest of this is not possible)
2. You must go to System Preferences, Security and Privacy
3. In the Accessibility section, click the checkbox beside TeamViewer (or TeamViewer Desktop)
4. You may have to click the padlock (allows editing) on the lower left in order to click the checkbox.